Olivia Hartwig

SOFTWARE ENGINEER | ARTIST | ENTREPRENEUR

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RESUME

BUSINESS

EXPERIENCE

Software Engineer I NOVEMBER 2022 - PRESENT

Vermont Information Processing, Inc.

Implement and test software features and fixes across the MVC architecture in a legacy enterprise C# and .NET Framework codebase that extends to web and mobile apps and integrates multiple data sources for a top tier data and reporting tool in the beverage industry, iDIG.

Primary contributor of a data migration project moving a distributed database system onto SQL Server for a C# and .NET Framework internal data management application. Update database connections, rewrite SQL classes, restructure data layer architecture. Design and build reusable interfaces leveraging Kendo UI, handle user requests and process data via form submission and raw JSON data input, manage communication between models and views.

Assist managing production publishes via BitBucket and Jenkins to multiple production servers as part of CI/CD pipeline, monitor application server resources using Grafana, Stackify, and error emails. Recycle servers during peak usage to resolve service hangs and stalled database calls.

Assist support technicians to diagnose customer issues, QA engineers to create a wide-reaching suite of test cases, and contribute expert documentation to company knowledge-base.

Enterprise Web Developer JULY 2021 - OCTOBER 2022

Select Design

Maintained legacy enterprise internal web application for global project management, inventory tracking, and asset storage across the EmberJS front-end and Elixir back-end codebases. Improved reliability and performance with extensive unit tests and optimized PostgreSQL queries.

Designed an Entity-Relationship Diagram for a new external B2B application and built the backend from that model in Elixir.

Established helpdesk for users, handled support tickets and implemented solutions for a 75% improvement in responsiveness.

Teaching Assistant JUNE 2021 - AUGUST 2021

Burlington Code Academy

Designed and taught curriculum around HTML, CSS, Javascript, React, and Node.js for 3 month full-stack software development bootcamp. Lead special topic workshops and held weekly office hours. Evaluated student projects and capstones.

Studio Manager & Student Life Professional MAY 2016 - SEPTEMBER 2020

University of Vermont

Supervised 15 student employees, 20 instructors, and managed operations for a studio with 250 users including administrative and budgetary concerns.

Led Cultural Competency training for white colleagues within the Dept of Residential Life.

Owner & Operator JUNE 2015 - present

Hartwig Handmade

Oversee digital product management, utilizing data analytics to monitor user traffic and optimize conversion rates. Iterate on storefront design and navigation to improve user experience (UX), ensuring a seamless check out flow and mobile-responsive interface. Organize financials, supply orders, and workflows for multiple materials. Pivot business strategies based on market data and unpredictable circumstances.

EDUCATION

Full-Stack Web Development Certificate SEPTEMBER 2020 - DECEMBER 2020

Burlington Code Academy, Vermont

Bachelor of Fine Arts, Ceramics AUGUST 2009 - MAY 2013

Alfred University, New York
INDEPENDENT PROJECTS

Pup Poll - React, Express, Jest, PostgreSQL

Pet health survey and data visualization mobile-first web app.

Wareboard - Figma, .NET Core, Entity Framework, SQL Server

Finance, task, and inventory tracking mobile-first web app.

Tapit - Framer, React

E-commerce mobile app.

COMMUNITY INVOLVEMENT

Board Member, Media Factory - 2025-2026

Volunteer, Vermont Professionals of Color Network - 2022-2026